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Helpdesk & Support

Lost between the realms? Questions about your membership or the app? Search the answers below, send us a message, or reach out directly.

Priority support

A Keeper benefit

Keepers get priority responses on billing and account issues. Everyone can still reach us by phone and email above.

Become a Keeper

Frequently asked

On iPhone, open the Codex in Safari, tap the Share icon, then 'Add to Home Screen'. On Android, open it in Chrome, tap the menu, then 'Install app' or 'Add to Home Screen'. It launches full-screen like a native app.

Send a message

Opens your email app with the message ready to send.